When working as part of a team, it is almost inevitable that, at some point, you’ll experience a situation involving conflict – a difference of opinion, a misunderstanding or possibly an outright argument with a colleague.
This is often because, although you may be working towards a shared goal, most teams are made up of people from diverse backgrounds with different personalities, perspectives and opinions. However, conflict doesn’t have to be seen as wholly negative as, if it’s handled well, it can actually be an opportunity for healthy debate, personal growth and support innovation. See if you can achieve this by following our six conflict resolution tips.
Recently, one of our team was sitting in a public place when she overhead two elderly ladies discussing the numbers of people coming to the UK, how they get benefits and don’t make a contribution in tax (in other words having a right old moan about immigration). The funny thing is that, having emigrated to…